What information do we collect?
We will collect personal details appropriate to the service you require. In some areas, this may simply mean registering your name, address and email details. Other online forms will require more information so that all the appropriate elements of your service request will be dealt with in a timely manner.
Who do we share information with?
We respect your privacy! Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned to any third-party organizations. Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.
What do we use personal information for?
There are various reasons that we need to collect personal data. For example, we may need to ask you for your contact details for correspondence purposes. Similarly, we may need information in order to fulfil our statutory obligations and regulatory responsibilities. Subject to your agreement we may contact you to either provide information about new services that are coming online or get your feedback on how well we are performing. In any event, we will only ever obtain information from you that is ‘fit for purpose’ and does not constitute an invasion of your privacy.
Please note that in agreeing to share these details you have not forfeited your rights as prescribed under the Data Protection Act 1998 and we will continue to apply the same level of care to safeguard your privacy and use of your information across all our services.
We are keen to ensure that we are providing our customers with the services that they need. Consequently, you may receive occasional e-mail messages from us on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.
Information to improve our site
We collect web statistics automatically about your visit to our site based on your IP address. This information is used to help us follow browsing preferences on our site so that we can regularly improve our website. We do not use this information to identify you as an individual and you will remain anonymous unless you are asked to identify yourself by completing a form or an online transaction. The information we gather will also enable us to better understand your needs and how you use our website so that we can continue to improve our performance over time.
We do not store or hold any credit card details or bank account details.
Remarketing + Google Analytics
We use Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on user’s past visits to our website