Delivery Information

Custom and Decorated Garments – Delivery and Collection Information

Delivery Options for Custom Garments

Standard Delivery:

  • Custom garments delivered within 10–14 working days
  • Delivery cost: £8.95

Click and Collect:

  • FREE collection within 10 working days
  • No delivery fee

Plain Garments (No Custom Logos) – Delivery and Collection Information

Standard Delivery:

  • Plain garments (without customisation) delivered in approximately 5 working days
  • Delivery cost: £8.95

Click and Collect:

  • FREE collection within 4 working days
  • No delivery fee

Click and Collect Service for Garments

Once your order is ready for collection, you will receive an email notification.

Collection Times:

  • Monday – Friday, between 9:00 am – 4:30 pm

Collection Point:

  • Address: Neptune House, Merlin Quay, Hazel Road, Southampton, SO19 7GB
  • Convenient location for Southampton-based customers

Special Delivery Requests for Standard Delivery Customers

If you require special delivery options, such as Saturday delivery or specific time delivery (e.g., pre-12pm), please include this in the "notes" section when placing your order. Our team will contact you to confirm any additional charges.


Delivery to Northern Ireland, Ireland, Scottish Highlands, and the Islands

We offer delivery to Northern Ireland, Ireland, the Scottish Highlands, the Channel Islands, and the Isle of Man. For shipping costs and delivery times to these regions, please contact our sales team:


Important Information Regarding Delays

Due to potential disruptions in the supply chain, your order may take longer than expected. If any items are out of stock, we will place them on backorder and notify you via email with an estimated delivery date.

Please note: Our delivery partners do not include Evri or Yodel.